Shipping policy

Thank you for shopping with Chonkhaus! Here's what you need to know about our shipping.

Processing Time
Orders are processed within 1–3 business days.

Delivery Time
Our products are sourced from overseas suppliers. Estimated delivery is typically 7–20 business days depending on your location and customs processing. Delays may occasionally occur due to factors outside our control.

Shipping Rates
We ship to the United States and internationally. Shipping costs are calculated at checkout based on your order total:

• Orders under $25: $3.99 flat rate
• Orders $25 and over: Free shipping

Tracking
Once your order ships, you will receive a confirmation email with tracking information. Please note that tracking updates may take 24–48 hours to appear after your order has been dispatched.

Delays & Issues
We are not responsible for delays caused by customs, weather, or carrier issues outside of our control. If you have not received your order within 25 business days, please contact us.

For any questions about your shipment, contact us at hello@chonkhaus.com.